Within this document any reference made to ‘The parents’ are the parent(s), guardian(s) or responsible person/s for a child attending the Nursery and ‘the Nursery’ is Lime Tree Day Nursery.

The Nursery undertakes to

  • Allow for settling in time. The length required for this depends on the individual child, although this will involve at least one session
  • To provide an ‘open house’ policy that welcomes you at any time
  • Maintain a daily attendance register and record reasons for absence
  • Not allow anyone except yourself or an authorised person to collect your child
  • Plan a full curriculum in accordance with the EYFS
  • To be available to discuss with parents/carers their child’s progress and development
  • Keep contact numbers on register in case of emergencies
  • To administer medication only prescribed by a doctor (with the exception of Calpol.
  • To advise parents/carers of any infectious diseases or cases of head lice
  • Do our best to comfort children who are ill and contact parents/carers
  • Report any accidents/incidents that have occurred at the Nursery
  • Implement a policy of inclusion. We will help children develop an awareness of other cultures and have respect and tolerance for race and religion. Our policy details that children will be able to learn and develop in a non discriminatory environment.
  • Keep a file of written policies accessible to everyone.
  • To document child’s experiences and learning and share with parents.

The Nursery and parents/carers will undertake the following

Payment of fees
  • The Nursery and parents/carers will undertake the following
  • Payment of fees
  • Fees charged are in accordance with children up to the term after their 3rd birthday. Thereafter a new agreement will be issued.
  • A £60.00 non refundable payment is required to cover child’s reserved space, pre-visits and admin.
  • Fees to be paid in advance. Fees must be paid in full the first day of each calendar month.
  • Payment of fees after the 7th of the month will result in a £25.00 late charge, added to your account
  • Fees are payable all year round without exception and regardless of attendance record. This includes all holidays and sickness. Fees are calculated using 51 weeks of the year.
  • Fees are subject to review. One (1) week’s notice will be given of any changes.
  • Payment of fees can be by cash, cheque or direct debit or via famly pay in the app
  • A 10% sibling discount will be applied for the eldest child
  • Your child’s place may be withdrawn if fees are not paid in full.
Change of Circumstances
  • Should you wish to reduce your child’s sessions we will require 4 weeks notice. Extra sessions can be booked ad hoc subject to availability and will be charged as extras.
Notice of removal
  • You are required to give 1 calendar months notice in writing if you wish to withdraw your contract. You are liable for all fees during the period of notice. If you do not provide the full notice period, we are unable to return the deposit made at the start of this contract.
Change of details
  • Parents are required to inform the Nursery of any changes of address, phone numbers or circumstances
  • Parents must provide two emergency contact numbers for their child. Contacts must be available at all times
  • Parents should agree a password which is personal to them, so any alternative collection arrangement can be checked and authorized.
Illness
  • Details of the immunisations your child has received should be given upon registration
  • Please contact the Nursery if your child has been in contact with any infectious disease or cases of head lice
  • Please contact us if your child is going to be absent, and let us know when they are likely to or will return
  • Children will not be able to attend the Nursery if they are deemed by the Nursery to be unwell
  • To give written authorisation to administer prescribed medication
  • If your child has suffered from sickness and/or diarrhoea they cannot attend Nursery until a period of 48 hours has passed since onset
  • Please inform us of any medical equipment used by your child. (inhalers, epiPens)
Collection
  • Please inform the Nursery if you cannot collect your child and give details of who will be collecting. Children will not be permitted to leave the building with an unknown adult or minor under 16 years of age
  • Identification should be given to the Nursery staff if a different person is to collect your child, along with a password agreed by all
  • If details of change of person are sent via e-mail, a follow up phone call from the Nursery Management to confirm will be made
  • Children will not be allowed to leave the Nursery with anyone who appears to be under the influence of drugs or alcohol
  • Every effort should be made to collect your child on time. Continual lateness will be charged for
Loss/damage
  • All personal items brought into the Nursery (valuables, medicines, clothing and footwear) should be marked with the child’s name
  • The Nursery cannot accept liability for loss or damage to clothing or personal property
For children over three years
In order to claim free government funding you will need to
  • Provide a copy of your child’s birth certificate.
  • Sign a PSOU form each term (provided by Lime Tree) indicating which sessions you will be claiming for.
  • Funding monies will be offered for 38 weeks per year. Cost per hour will be at the discretion of the Government.
  • Additional hours, non term time hours, and food will be charged for.
  • Fees will be calculated termly and divided into 4 to give regular monthly totals.
  • For children attending term time (only available with prior agreement with Lime Tree) fees will be calculated accordingly.
  • Should you be offered a term time only place, it cannot be guaranteed for longer than the specific term agreed.
lime tree day nursery – website terms & conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Lime Tree Day Nursery Limited (Lime Tree Day Nursery Limited’s relationship with you in relation to this website).

The term ‘Lime Tree Day Nursery’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 68 North Street Barrow upon Soar, Loughborough, LE12 8QA. Our company registration number is 7136868. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to Lime Tree Day Nursery. This material includes, but is not limited to, the design, layout, look, appearance and graphic content. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without ‘Lime Tree Day Nursery’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.